Coverage
Support Features
As part of our services, Airstar (M) Sdn Bhd offers a 24 x 7 Customer Care Center to all our customers. With local staff ready to respond to and address various technical issues, customers will not feel neglected from remote-only support provide by many equipment vendors. This service is accessible anytime and from anywhere to address customers needs, and offers these support features.
- Customer Care Center: “24 x 7 x 365” Support
- Continuous human response to customer assistance needs
- Toll free calls and Email response
- Web services including email, voice in a personalized contact and response team.
Global Coverage
As our coverage not only limited within Malaysia, we also put the same effort to ensure that we can provide the same supports globally. Our global coverage are:-
- Amsterdam
- Colombo
- Frankfurt
- Indonesia, Singapore, Thailand, Vietnam, Philippines, Brunei Darul Salam
- Hong Kong, China, Japan, Taiwan
- Australia
- London
- United States of America
- Middle East
Regional Offices
Melaka
Lot 1517 Kawasan Perindustrian Bukit Rambai, Melaka
Perak
No 41 Medan Station 18/1 Station 18 Paser Puteh, Perak
Johor
No 56-1 Jln Cantik 4 Tmn Pelangi Indah 81800 Ulu Tiram Johor
Pahang
A-73 level 3 Jln Darat Makbar Kuantan Pahang
Terengganu
134-P, 2nd Floor, Jln. Sultan Zainal Abidin, 20000 Kuala Terengganu
Kelantan
Lot 1208 (Tingkat Atas) Kg. Telok Bharu Lundang, 16150 Kota Bharu, Kelantan
Kedah
A136 G&F Jln Kebarung Tmn Bandar Baru Mergong , Alor Setar Kedah
Pulau Pinang
No. 17-2-9, bayan Point Medan Kampung Relau, 11900, Pulau Pinang
Sabah
No 32-2 2nd Floor Lrg Lintas Plz 3, Lintas plz 88300 Kota Kinabalu, Sabah
Sarawak
1st Floor, Lot 207 Section 51 Ban Hock 93100 Kuching Sarawak